Privacy Policy
At Iron Elite Nutrition, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
When you visit our website, create an account, contact us, or place an order, we may collect information such as:
- Your name
- Email address
- Telephone number
- Billing and shipping address
- Account information
- Order and transaction information
- Communications you send to us
- IP address, browser type, device information, and website activity
Payment information may be processed directly by our payment service providers. We do not necessarily store complete credit or debit card details on our own servers.
2. How We Use Your Information
We may use the information collected to:
- Process and manage orders
- Deliver products and provide order updates
- Create and manage customer accounts
- Respond to questions and customer-support requests
- Process payments, refunds, and related transactions
- Detect or prevent fraud and unauthorized activity
- Improve our website, products, and customer experience
- Send promotional communications where you have consented or where otherwise permitted by law
- Meet applicable legal, accounting, and regulatory requirements
3. Cookies and Similar Technologies
Iron Elite Nutrition may use cookies and similar technologies to keep the website functioning correctly, remember customer preferences, understand how visitors use our website, and improve our services.
Some third-party services integrated into our website may also place cookies on your device. Where required, you can manage your cookie preferences through our cookie controls or your browser settings.
4. How We Share Information
We do not sell your personal information.
We may share necessary information with trusted third parties that help us operate our business, including payment processors, delivery providers, hosting providers, analytics services, email providers, and other technical service providers.
Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, website, or business.
5. Payment Security
Payments are handled through selected payment providers using appropriate security measures. Customers should never send complete payment-card details through ordinary email, contact forms, or other unsecured communication channels.
6. Data Security
We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and satisfying legal obligations.
8. Your Privacy Rights
Depending on where you live, applicable privacy laws may give you rights regarding your personal information, including the ability to request:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of certain personal information
- Restriction of certain processing
- Withdrawal of consent
- Opt-out from certain marketing communications
Some rights may be subject to legal exceptions.
9. Marketing Communications
If you subscribe to promotional communications, we may send you information about products, promotions, or company updates.
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the message or by contacting us.
Transactional communications concerning orders, payments, security, or account activity may still be sent when necessary.
10. Third-Party Websites
Our website may contain links to websites operated by third parties. Iron Elite Nutrition is not responsible for the privacy practices, security, or content of those external websites. You should review their privacy policies before providing personal information.
11. Children’s Privacy
Our website and products are not intended for children. We do not knowingly collect personal information from children in violation of applicable law.